Customer Stories
A Word From Our Wonderful Customers!
Crystal Pools & Spas takes pride in providing excellent customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our customer reviews to see what some of our clients have said about their experience with us.
Crystal Pools is so helpful. I appreciated Scott taking the time to help me learn what I needed to do to make my pool water crystal clear.
Dave F.
We bought our hot tub a few years ago and we still love it. Our decision to go with Crystal Pools was based almost entirely on our first walk in experience when we met Jessica. She was so friendly and well informed that we never went back to the other company even though they are local, and we have not been sorry. Jessica has answered all of our questions and helped us get our chemicals balanced initially. She is extremely kind and I am always glad to see her when I go into the store. Thank you for all you do.
N. Neelsen
The folks here were so helpful. We have an old hot tub we were coxing back to life and they had lots of good advice. They also help us know what chemicals to put in. Very impressed!
Dave J.
They were really nice and useful!!! Helped me a ton on learning how to do the chemicals! 10/10 recommend when buying a spa
Savanah M.
Crystal Pools and Spas is a fantastic store. The employees are so helpful and nice. They have helped me with my water chemistry issues for years! Would definitely recommend for anything you need with spas or pools! They have a variety of selections with hot tubs and pools. They even have all the parts I’ve needed in the past! Great family-owned company!
Austin M.
Heidi and crew are wonderful! I checked a bunch of places, and at the end of a tiring day of so-so options, Heidi gave us a great deal on exactly what we were looking for. Her sons delivered it with all the startup chemicals we needed. The whole experience was wonderful! Everyone was so nice. I may have to adopt Heidi as my aunt or something 😉
Nathan B.
Heidi was so incredibly helpful!! We had a weird hard water surge (maybe from the recent winds/storm?). When I refilled my hot tub, there was a lot of scales that developed almost immediately. But she talked me through what I needed to do, and now we’re back to enjoying the hot tub again already! I will definitely be going here for all my hot tub needs going forward. Thanks, Heidi!!
Jeff D.
Great local place for grills and Smokers. The service is fast and affordable.
Robert W.
Great selection of hot tub chemicals, good prices, and friendly and helpful staff. I’ll be back!
Alex L.
Crystal Pools and Spas has a wonderful selection of hot tubs! They are very affordable and great quality. I experienced excellent customer service. This is a great place to buy a spa or chemicals.